Meet Our Staff

Administrative Staff

reception room
Reception Room

Our administrative staff has experience with over 100 different insurance companies. With an average of 10 years of experience, our bilingual clerical staff works hard to make sure that navigating the insurance process is painless for you. Several of our bookkeepers also have previous chairside clinical experience, which not only saves time if you have questions regarding your treatment, but also makes communicating with your insurance company a breeze.

As an additional service for our patients, we will file a pre-estimate of benefits for your treatment. Often, we can explain your benefits and payment options at your initial appointment. There are many payment plans available that we are happy to discuss. We want to eliminate any financial barriers to your treatment. The staff will provide several down payment choices based on your treatment and your insurance benefits.

We offer online payment services as well as credit card auto-drafts and extended payment plans through CareCredit. We offer a discount for payment in full of your contracted portion at the beginning of treatment, minus your insurance benefits. This discount is not available with discount-only insurance plans.

Please don’t hesitate to bring up any concerns you may have. We are here to help!

Clinical Staff

family treatment room
Private Family Treatment Room

During chairside procedures, the doctor will be assisted by one of our highly trained dental assistants. While we do utilize the expertise of our assistants, you will be personally examined and cared for at each visit by the doctor.

Our staff is bilingual and has an average of 15 years of clinical experience in orthodontics. They are highly skilled in treating children and adults and in treating patients with facial birth defects. The clinical staff members are all Registered Dental Assistants by The State Board of Dental Examiners and participate in annual continuing education to maintain their certifications and high standards.

private treatment room
Private Treatment Room

Our staff is compliant with all state and federal health regulations. Our clinical staff is certified in radiology, infection control, and CPR. They are inoculated for hepatitis and have annual flu vaccines. They also have annual OSHA training, which includes techniques for both heat and cold chemical instrument sterilization.

The office of Dr. Roy Gonzalez, Jr.

  • Dr. Roy Gonzalez, Jr. - 1100 N.W. Loop 410 Suite 560, San Antonio, TX 78213 Phone: 210-344-9295

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